Compact Integrated Communications System (CICS) BROCHURE
The Norstar Compact ICS is packed with well over a
hundred powerful features, like an integrated Automated
Attendant which easily answers your calls and routes them
to the right person or group. And if you equip your
Compact ICS with Calling Line Identification (CLID) and
subscribe to the service from your local telephone
company, your Norstar telephone’s LCD Window shows
you the number (and name, where available) of the person
calling. This convenient feature means you decide whether
to take the call or return it later with the simple touch
of a key. With Direct Inward System Access (DISA), you can dial
in to your Compact ICS remotely to use system features,
direct dialing to internal sets, and cost-saving outgoing
lines. Other standard features include: …just to name a few.
With the Norstar Compact ICS, it’s easy to
integrate your choice of valuable Norstar
Applications, such as Voice Mail for accurate and
prompt message delivery. Or Fax Messaging to retrieve
faxes wherever there’s a fax machine and to provide
immediate round-the-clock fax responses to routine
inquiries. Even Computer-Telephony Integration (CTI),
which can streamline your work and improve call
efficiency by enabling phones and computers to work
together. Start with the solutions you need now, then add other
applications when you’re ready. The Norstar Compact
ICS is flexible, expanding with your business—
easily and cost-effectively. Because of its
building-block design, you can start with 4 lines and 8
stations or 4 lines and 16 stations, and grow to 8 lines
and 24 stations with software and system expansion
cartridges. What’s more, the Compact ICS shares many
components, including Norstar
telephones and some system hardware, with the Modular
ICS. So when you’re ready to grow even more, you can
easily migrate to the Modular ICS. That’s one way
Norstar protects your investment, reducing your cost of
ownership.
Integrated Automated Attendant
When your receptionist is overloaded or away from the
desk, calls may go unanswered or must be covered by
another person, taking them away from other
responsibilities. The integrated Automated Attendant in
the Norstar Compact ICS efficiently answers and transfers
incoming calls 24 hours a day, enhancing your business
image and customer service.
High-speed Communications
The Norstar Compact ICS supports high-speed
communications over Integrated Services Digital Network
(ISDN) Basic Rate Interface (BRI)—allowing you to
get, move, and use the information you need quickly and
efficiently—to keep your business moving ahead. ISDN
supports several applications your business needs, like: See ISDN Advantages for more information on how Norstar and ISDN can help you
get, move, and use information quickly and efficiently. In many areas one ISDN BRI line can be less expensive
than 2 business phone lines, so ISDN can help you
decrease your business communications expenses.
Internal Analog Terminal Adapter (ATA)
To be as flexible as possible businesses need to be
able to connect additional communications devices, such
as fax machines, modems, cordless phones, and credit card
terminals to their phone system. With one internal ATA
you can connect any analog communications device to the
Norstar Compact ICS without the expense of a dedicated
line or additional hardware. Additional ATAs can easily
be added if you need more.
Future-Ready Platform
With the Norstar Compact ICS you won’t have to
worry about replacing your system to take advantage of
evolving communications technologies. The open
architecture of the Compact ICS makes it inherently
adaptable and cost-effective to add new capabilities.
Norstar Quality and Reliability…
The company that stands behind the advanced technology
of Norstar Compact ICS is Nortel Networks.
Founded in 1895, Nortel Networks is now one of the world’s
leading providers of fully digital telecommunications
switching and transmission systems and Norstar is the #1 small-system choice
for all types of businesses around the world.
...And Affordability!
The Norstar Compact ICS is packed with powerful
advantages for your business, never missing a call,
reducing costs while increasing productivity and
improving customer service. It integrates all your
communications into an affordable phone system with room
to grow and change—economically. |
