Opening your mailbox for the first time

 
 

Note! : Please read through all the instructions below before doing any of the steps.

  • Press the “Voicemail” button (or the “Open Mailbox” button)

  • Press 0000 (this is the default password) and then #

  • The system will then say: "You have zero new messages"

  • Depending on your system, Press 4 (NS700) OR Press 3 (TVM50) for "Mailbox Management"

  • You must now change your password

Security Alert! DO NOT use 1234, 8888, 1111 or anything else that’s easy!

  • Press 2, then 1 and enter your new password (4 digits) and #

  • Press 2 to accept or follow the prompts to change again

Note: The next step requires you to record your name for the company directory. Your personal greeting will be recorded at Step 11

  • Press 3 to change “Owner’s Name”

  • State your name after the tone and immediately press 1 to end recording

  • Follow the prompts if necessary

  • Press 2 to accept

Note: The following steps will allow you to record your personal greeting

  • Press 1 to record your personal greeting

  • Press 1 again to record your “No Answer Greeting”

  • Record your greeting at the tone and press 1 to end recording

  • Follow the prompts as necessary: 1 to review | 3 to re-record | 2 to accept

Note: DO NOT miss step 14 or you will lose personal greeting recording!