Things to consider before buying a new telephone system

 

1. What is the price comparison between a VoIP and Panasonic telephone system.

On average, based over a 3-year period, an average VoIP telephone system will cost you approx. $25-$50 per month per telephone set. A Panasonic digital system is approx. $15-$25 per month per telephone set.

 

2. Can you send someone out to see us? We are not sure what we need.

Absolutely, no charge. When we start working with a business, we first make a point of understanding their business and their needs. We form a partnership with our clients and have a strong desire to move their business forward via technology solutions. We strive for long term relationships with our clients. We have no interest in an in-and-out quick sell for short term profits.

 

3. What is the warranty period?

           Our warranty period is 3 years. Our competitors only offer a 1-year warranty or if pressed, a 2-year warranty.

 

4. Is there a charge if I call you for Tech support?

          No. We are happy to help at no charge. Our competitors usually require a credit card before they will help you.

 

5. Is there a charge to access your website support pages?

         No. And in fact, most of our competitors do not even have support pages on their websites.

 

6. Is there a charge to remotely access my system to make a minor change?

No. If it's a quick fix, we are happy to do it for free at our convenience on the same day. Our competitors require a yearly maintenance contract or a credit card.

 

6. Can you come by and make a minor change to our system?

Sure. If you need a minor adjustment to your telephone system that we can not do remotely, we will do it at no charge the next time we drive by. Our competitors require a  maintenance contract and/or will charge you regardless.

 

8. Is this your main business?

Yes, this is all we do - telephone systems and support. We strive for long term relationships with our clients. We have no interest in an in-and-out quick sell for short term profits. When we start working with a business, we first make a point to understand their business. We form a partnership with our clients and have a strong desire to move their business forward via technology solutions.

 

9. How are your prices?

We are not the highest, nor the lowest. However, we do offer a lot of value added tech support afterwards. And we're really nice  :)